Thank you for shopping with Nutoja.
As we deal in edible food products, we follow a No Return and No Refund Policy to ensure the highest standards of hygiene, safety, and quality.
Returns
We do not accept returns once an order has been delivered.
Products purchased from Nutoja cannot be returned due to change of mind, taste preference, or any other personal reason.
Refunds
Refunds are not provided for successfully delivered orders.
Damaged, Defective, or Incorrect Products
If you receive:
– A damaged package
– A defective product
– An incorrect item
Please contact us within 24 hours of delivery with:
– Your order number
– Clear photographs of the product and packaging
– A brief description of the issue
After verification, Nutoja may, at its sole discretion, provide a replacement for the affected product. Refunds are generally not offered.
Claims made after 24 hours of delivery may not be accepted.
Order Cancellation
Orders can only be cancelled before they are processed or dispatched. Once an order has been packed or shipped, it cannot be cancelled.
Contact Us
For any concerns regarding your order, please contact us:
Nutoja
Email: support@nutoja.com
Website: https://nutoja.com
By placing an order with Nutoja, you acknowledge that you have read and agreed to this Return & Refund Policy.